FAQ

QUESTIONS ABOUT OUR SALES?

Can I return items that I purchased during a sale?

All clogs and cork sandals 10% up to 30% are eligible for returns and
exchanges. You can return your clogs and/or cork sandals for up to 30 days
after receipt as long as they're unworn. You can read more about our exchange
and return policy through this link.Clogs purchased at 40-70% off are final sale and
are not eligible for returns or exchanges. If you're unsure about sizing or
fit, please visit our through this link. Or, reach out to our customer service
through [email protected] or via phone 1(800)245-0187.

Can I use a Sandgrens discount code during your sale?

Discount codes cannot be used in conjunction with other offers. If you
have a discount code, we recommend saving it for a later opportunity to save up
on your new pair of Sandgrens!

How do I find my Sandgrens size?

We always recommend measuring your feet to find your perfect size.
Remember to check each style's specific size guide since sizes will differ
between our clogs.

Stand up straight on a flat surface with your heel against the wall. Put
a piece of blank paper taped to the floor below your foot and mark the longest
part of your foot on the paper. Repeat with the other foot as left and right
sizes might differ. Measure straight from your longest toe to the back of your
heel and compare to the style's size guide.If you're unsure and need assistance, please reach
out to customer service at [email protected]



When willmy order be shipped?

Due to higher than normal order volumes during
sales there might be slight delays in processing times. Please expect 2-4
business days after order confirmation for processing, and rest assured that we
are working as fast as we can. We appreciate your understanding! Shipping
times vary depending on delivery region and country. You will be notified via
email once your clogs have been shipped

I placed an order from Europe but my bank statement says USD. Is thiscorrect?

All payments will be in USD or converted to USD. For customers outside
of the USA; local currency will be converted to USD once payment is processed.
Exchange rates and/or bank fees may apply. Please contact your bank or credit
card provider for more details.



Where are your clogs and cork sandals made?


All of our clogs are handmade in our factory in Påryd, Sweden. All of
our wooden clog products have been made in this clog factory since it was built
in 1965. Our cork sandals are handmade in Crevillent, Spain.To learn more about
our factories and how your shoes were made, please see our video, and the
"our story" section for further information.


What are my Swedish clogs made of?


Our clog bases are made of lime wood or Spanish pine that is
specifically used for wooden clogs. The insoles are not cushioned, as we rely
on the natural wood of the base. The sole is made of a rubber to maximize wear
and reduce noise. We only use 100% leather – Vegetable Tanned and Nubuck – but
never synthetics.There are no textiles glued on the back of the
leather upper. If you have sensitivity to certain products, please contact us
before purchasing. The staples and buckles are also nickel free.


What are my cork sandals made of?

Upper leather in Spanish Nubuck leather, 2.5 mm thick together with
nickel free buckles. Footbed covered with Spanish Nubuck leather, 0.8 mm
thick.Footbed in natural cork and natural rubber. The cork is sourced from
Spain and Portugal. The outsole is made of 10 mm EVA rubber.